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Browse our articles, videos and downloads for insight and inspiration. Dig into the latest trends and gain knowledge that will help you create the best customer journey for your business.
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B2B, Customer Journey, Lime Go, PopularHow to Succeed in the Sales Journey
Read now: How to Succeed in the Sales JourneyFrom the first contact to the closed deal and beyond to new opportunities, we provide the tools to help you take control. With smart features,…
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Customer Experience, Popular, Wholesale7 tips for an unbeatable customer experience in wholesale
Read now: 7 tips for an unbeatable customer experience in wholesaleFew would disagree with the importance of having a great customer experience in both attracting and retaining customers. Customers don’t just settle for a quality…
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B2B, Popular, SalesThree steps to safer B2B transactions
Read now: Three steps to safer B2B transactionsWhen it comes to business interactions, company data and credit information play an important part. Creating and nurturing business relations involves more than just understanding…
Articles
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Customer Journey, Lime CRM, UtilityCRM in the utility industry: 4 ways to create a more efficient customer journey
Read Article: CRM in the utility industry: 4 ways to create a more efficient customer journeyHow can a CRM system help future-proof utility companies?
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Customer Experience, Lime CRMContinuous feedback: the key to a great membership experience
Read Article: Continuous feedback: the key to a great membership experienceUnderstanding your members’ needs and experiences is an important part of a company’s ongoing success.
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Lime CRM, Lime Go6 reasons to switch to an online CRM
Read Article: 6 reasons to switch to an online CRMRemember when CRM systems had to be installed locally, required IT assistance, and only worked from the office? Back then, every upgrade meant a long,…
Customer Stories
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Trollhättan Energi
Read now: Trollhättan EnergiHow do you create a seamless customer experience in a company with multiple services? Here, they share how Lime CRM has transformed their way of…
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IFK Haninge
Read now: IFK HaningeIFK Haninge uses SportAdmin to gain more time for their teams and members. “If you work in the non-profit sector, you have very little time…
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PSD Bank Nürnberg
Read now: PSD Bank NürnbergPSD Bank Nürnberg is leveraging the advantages of AI support. With the help of a chatbot, they now automate nearly 70% of customer queries.
Downloads
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Your Guide Through the 7 Steps of the Sales Journey
Read now: Your Guide Through the 7 Steps of the Sales JourneyDownload our guide to the 7 steps of B2B sales and learn how to turn challenges into closed deals!
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8 common mistakes in ticket management – and how to avoid them
Read now: 8 common mistakes in ticket management – and how to avoid themDo you work in customer service? These 8 mistakes are more common than you think. Which of them can you avoid?
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Enhancing the Customer Journey
Read now: Enhancing the Customer JourneyHere’s our e-book with 32 packed pages of information and tips that helps create memorable customer experiences!
Videos
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Watch now
Product & Cloud Security
Watch now: Product & Cloud SecurityWondering how we ensure the security and availability of your data? Our CPO explains it all.
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Watch now
New Year – New Features!
Watch now: New Year – New Features!New Year – New Features! Our Product Managers will dive into some of our recent product news.
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Lime CRM: Activate and elevate
Watch now: Lime CRM: Activate and elevateIn this webinar, we will show you how easy it is to activate new powerful features and start using them. We talk about split view, help function and browser menu.
Lime Discover
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