Sales techniques that increase your hitrate
Who’s the best salesperson? Is it the extrovert who loves to surround themselves with people? Or is it the introvert, that’s great at listening to the customer and understanding their needs? Some people are naturally great at sales, for others it’s a task that needs to be fine-tuned over time.
But the sales techniques of tomorrow won’t rely on innate gifts. Success is built on strategy and smart tools like Lime Go. With our best sales tips—and the support of a user-friendly CRM—you can transform your sales approach and consistently close deals month after month.
6 sales tips that will revolutionize your sales technique
Are you one of the people with a morning routine? The one where you barely stumble out of bed, have coffee, eat something, brush your teeth, all on autopilot? The benefit of having a routine is that it doesn’t demand much of you. You’re on autopilot and barely register anything, until you pour the coffee into the cereal by mistake!
Routines are vital for working efficiently, and a well-structured sales technique works the same way. With Lime Go, you can build sustainable habits that make optimizing your sales process effortless—allowing you to sell more with less effort!
Let your sales process lead the way
For some people it’s easier to get work done when they have a framework they must stick to during their work. So, our first tip is this:
- Streamline your workflow for balanced efforts between prospecting, booking meetings, sales calls, and sending proposals.
- Gain full control over every stage of your sales cycle, enabling you to guide customers forward.
- Calculate your hit rate and the average value of your deals, making it easier to understand and achieve your sales goals.
- The right sales technique gives you a deeper understanding of your customers’ needs and what drives long-term satisfaction.
Do you feel like it’s hard to get started? With a structured sales process you’ll save time and get better sales – we promise you!
Smarter administration creates more time for sales calls
Typical sales tips focus on “not taking no for an answer” or “maximizing daily calls.” But did you know most salespeople spend almost as much time on admin tasks as on actual selling? Before you panic, think of it as an opportunity to streamline your work.
The first step? Centralize all company information in one system. Lime Go stores customer details, notes, meetings, and reminders in one place. By gathering all your data in one system, you’ll spend less time on admin and more time building customer relationships.
Let your characteristics influence your sales technique
Let’s explore three salesperson archetypes—and the traits that make them successful:
- The Expert: Has a polished pitch, prioritizing presentations, customer interaction, and delivery. You know your product inside out and provide exactly what makes customers happy.
- The Dealer: Closes deals quickly. With charm and energy, you win customers over. However, motivation dips can impact results.
- The Consultant: Builds trust from the get-go. You listen carefully, and customers rely on your sound advice.
Sales success depends on finding a technique that aligns with your personality. What fits you best?
Sales techniques is more than a strategy – use your voice
Did you know that smiling while you talk makes you sound more approachable? That’s useful during cold calls or customer meetings. Beyond smiling, your tone and pitch influence how customers perceive you.
- A lower pitch conveys calmness and slows your speech.
- Avoid ending sentences on a rising pitch; it can lead to interruptions.
- Match your tone to the customer. If their energy is low, adjust your pace to connect better.
Start by becoming aware of your voice. Nervousness often speeds up your speech and raises your pitch. Take five deep breaths before calling, and you’ll come across as more confident and trustworthy.
Lime Go
A plug-and-play CRM for growing B2B companies or sales teams, with the option to integrate with ERP systems for a complete overview. Perfect for those who want a smart CRM to manage the entire sales process more efficiently.
- Integrated company data for well-informed decisions
- User-friendly system
- Organized data and processes
- Smart and efficient prospecting
- Proactive sales for faster deal closures
Talk with the customer on their terms – an underappreciated sales technique
Your personality creates success in sales, right? Not quite, but you can use your understanding of communication to better understand the customer. What kind of customer do you usually talk with?
- The Straight Shooter: The Straight Shooter wants direct communication and quick closures. When booking a meeting, have a stated goal for the meeting and make sure it’s finished on time. Talk about the main points of the meeting and try to make the Straight Shooter feeling like they’re in control. A Straight Shooter doesn’t have a lot of patience, but they’re quick to decide if the solution is right for them.
- The Small Talker: This type of customer is pleasant to talk with, always positive and up for a chat. Before you start talking about solutions, they want to have a chat about the weather, family and other things. Try to avoid too many details since it can lead the call away from the subject. Having a call with The Small Talker can turn it into a chitchat about unimportant things, but if you can set up a meeting over lunch or a coffe it usually is a great fit for The Small Talker.
- The Relationship Builder: The feeling in the call is important, and The Relationship Builder wants to feel understood and seen. Build the conversation around what you’ve achieved for other customers and try to understand what’s important for the customer. The Relationship Builder has a hard time saying no, so the sales cycle can go on for a long time. But if you ever get them onboard, you’ll have a loyal customer that will have a hard time leaving your company.
- The Analyst: The Analyst is detail-oriented type of person. Try to send information before the meeting and be prepared to answer questions from The Analyst during the meeting. Stick to the data and hard facts, things you can prove, and help the customer get the information it needs to make a decision. The Analyst looks for flaws and can be hard to handle because of this. The benefit of The Analyst is that they’re usually rational, if you have the correct solution for them the decision will be made by itself, even if it takes some time.
Let your customers objections lead you forward
No matter how skilled a salesperson you are, customers will sometimes decline your offer—no matter what you do. But a “no” doesn’t have to be a negative. Instead, handle objections with warmth and see them as an opportunity to understand where things don’t align.
World-class customer interaction isn’t always about giving the customer what they ask for. It’s about focusing on what they actually need. Here, you’re the expert, and with a needs analysis, your mission is to find the best solution for them. By truly understanding your customer’s challenges, you can apply that knowledge to other sales conversations.
Remember, customers often see most companies and solutions as pretty similar. By showcasing how you stand out from the competition, a first “no” doesn’t have to mean it’s over. Use your CRM tool, like Lime Go, to track every conversation and identify when to nudge the customer toward the next step in your sales process.
The only bad sales call is the one you don’t do
There’s nothing like a bad sales call, except for the ones where you never pick up the phone in the first place! With every conversation you have there’s a possibility to find new strengths in your sales pitch and improve on your sales technique.
Do you want more sales?
There’s no time to waste! Let’s find the solution that will help you get more customers and turn existing ones into loyal ambassadors today.