An intense everyday life requires support
PS Partner daily life contains an intense everyday of many meetings and a lot of people, which is to be expected in the recruitment industry. The company therefore started looking at different CRM systems and how to facilitate employees’ work processes. There were three challenges in particular that PS Partner wanted to solve:
High tempo
PS Partner works with clients who need new people in place quickly and people who want new challenges in the near future. In order to provide the service and quality expected, a system was needed to set the framework and direction.
Making the most out of information
In an industry where many people “run their company within the company”, it is a challenge to make use of valuable customer information and knowledge. PS Partner wanted to change this by using a common CRM system.
Complex projects
PS Partner offers multiple HR services and it is common for employees to work towards the same client, but with different purposes. There was a need for a system with structure and order, so that projects could go smoothly and didn’t take up unnecessary time from clients or job seekers.
