Industry-fit CRM for lasting customer journeys
Designed for your industry with smart features that match your workflows and help your team deliver personalised experiences through every touchpoint of your customer journey. With industry expertise, smart integrations, and built‑in AI, we help you make smarter decisions, reduce costs, and build stronger customer relationships. Ready to work smarter and reach your goals?
Why customer-centric teams choose Lime CRM
Unlike most solutions on the market, Lime CRM is built around your business and not the other way around.
A complete solution
Connect sales, marketing and support around every part of your customer journey. Lime CRM breaks down silos so your teams can focus on growing your business.
Industry-tailored
With industry-specific features and integrations, Lime CRM fits right into your daily operations. No generic templates – just smart tools built for the way your unique business works.
Secure
ISO-certified infrastructure and features like Single Sign-On, GDPR Portal and role-based permissions included as standard, keep your customer data protected from the start.
Flexible
Lime CRM evolves as your needs change. The system grows alongside your company and provides the right support, whether you’re looking for something simple or more advanced with built‑in AI.
European software for local customer journeys
European software for local customer journeys
Welcome to a 100% European company – with your data safely stored in Europe, and a local office just around the corner.
- Security
- Close
- Control
Your industry. Your challenges. Our solution.
Your industry is unique and your CRM should be too. With industry-specific features, ready-made workflows, local expertise and technology that harnesses the power of AI – it becomes easier to achieve results faster. Explore our industry solutions below.
Utility
Energy, water, waste, and municipal utility companies in need of managing customers, tickets, and assets in one place.
Real Estate
For companies that own, rent, develop or sell properties looking to make their sales and rental processes more efficient.
Membership
Organisations, associations and clubs that want to manage and communicate with members, sponsors or partners efficiently.
Wholesale
B2B companies that sell to other businesses and aim to streamline sales and proactively improve customer care.
Machinery
Companies that sell and service machines and equipment, looking to manage sales, service, and maintenance in one place.
Construction
Construction companies, building material suppliers, and subcontractors looking to streamline sales across multiple projects.
Give every department the same customer insights
Unite your departments around a shared customer view while giving each team the tools they need to succeed in their day-to-day work.
Power up your sales pipe
Lime CRM is the one-stop shop for your sales team. Stay on top of your pipeline with a visual dashboard presenting your current activities, prospects, and critical KPIs – closing more deals, faster.
- Complete customer overview
- Lead generation
- ERP integration
- Dashboards & quote templates
- Sales forecasting
- Pipeline management
- Sales goals tracking
- AI‑driven customer insights
Enable personalised marketing
Elevate your marketing strategy with Lime CRM, unlocking a world of data-driven, personalised engagement to grow your audience. Turn leads into loyal customers with user-friendly tools that make every interaction meaningful and measurable.
- Lead capturing and qualification
- Marketing automation
- Omnichannel campaigns
- Customer surveys
- Personalised newsletters
- Marketing insights and analytics
Solve inquiries faster
Experience effortless customer care with Lime CRM, your one-stop platform for connecting with customers the way they prefer. Goodbye ticket chaos and hello seamless conversations and happier customers with every interaction.
- Multi-channel ticket management
- Ticket categorisation and prioritisation
- Customer self-service
- Configurable automated workflows
- Insights and analytics
- AI-powered live chat
“Lime CRM immediately felt like a modern, fast and very flexible tool. In addition, we felt that Lime as a company understood our business, gave us a lot of useful input, and above all: they sold a prepared system, not a load of consulting hours.”
But great software isn’t enough
Did you know that 85% of CRM challenges are about people, not tech? That’s why we work closely with you to ensure real impact.
- We manage everything in-house and provide ongoing support to help you improve your customer processes over time.
- Software is worth nothing unless it’s used. We offer change management and support to drive adoption of your CRM.
- With over 30 years of experience, we offer best-practices in all our CRM implementations.
Integrate with the tools you rely on the most
Keep all your customer data in sync by connecting your most important IT tools with Lime CRM. Use one of our ready-made integrations or build a custom with our powerful open API.
Only pay for what you need
Pick a plan and tweak to your needs, or select one of our solutions customised for your industry-specific workflows. Pricing plans as flexible and transparent as Lime CRM.
Start
55 EUR
user/month
Most popular
Business
95 EUR
user/month
Enterprise
170 EUR
user/month
Customise
Industry solutions on quote
Curious about the tech behind it all?
Dive into the technology that powers Lime CRM – from AI to security and beyond.
Let’s talk more about CRM!
There’s no time to waste! Let’s find a solution that helps you find more customers and turn existing customers into ambassadors!
Success stories across industries
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Read customer story: BMW Financial Services
BMW Financial Services
BMW Financial Services was lacking a system that gave them a complete customer picture. To solve this issue, they started…
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Read customer story: Veidekke
Veidekke
As Veidekke faced new changes within the organisation, the need to find a better case management system became a priority.…
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Read customer story: Poseidon
Poseidon
Housing company Poseidon improves its customer service and tenant experience with Lime’s property platform. The goal? To be among the…
