Free up time with AI Self-Service
With our AI self-service platform, your customers have access to assistance anytime, anywhere. Whether it’s day or night, weekday or weekend, our intelligent system is always ready to provide support, reducing service costs and response time. This frees up your team to focus on the personal interactions that truly matter, building stronger connections with your customers and delivering exceptional service.
One knowledge base
Feed your central knowledge base with the information your customers are looking for and speed up your support workflows. Our easy-to-use AI tool simplifies automation without needing any code. Connect Lime CRM to automate the entire processes.
AI features
AI Chatbot
An advanced digital assistant that recognizes customer intentions, uses machine learning, works on all channels and is ready to go in 10 minutes.
Smart FAQ
An interactive help section that empowers your customers to find answers to their questions by autocompleting their inputs and highlighting trending topics. Categories act as starting points for complex issues.
Contact form suggestions
The intelligent extension of your contact form that suggests relevant answers based on what your customers are typing – before they even hit the enter key. Customise to any design.
Always Available Self-Service Platform, Powered by AI
Make sure you meet customers on their terms, no matter when support is needed. Empower your customer service with AI today and elevate your support experience to new heights!
