Compatibility
Webclient only, cloud and on-premise compatible
Category
Communication, Customer service, Support
Developer
Lime Technologies
Languages
Process visualization
With the Process visualization you can easily visualise what stage of a process you are in. It can be anything from simple sales processes to more complicated service cases. Everything is customised to your needs and processes.
Many areas of use
Anything that involves a multi-step process is perfectly suited to be visualised with the Process visualization. Support gets a clear overview of their support cases, the project team has full control of their cycles, the admissions department can easily follow student applications and the salespeople never miss a step in their sales processes. The application areas are many!
Design a flow that suits you
Process visualization can be described as a chain of events that visually makes it easier to follow a process. By adding different functions, you can make the complicated less complicated.
- Guiding text Do you have a complicated process? No worries! Just add a detailed explanation to each step.
- Linking dates Each step can have a date to clarify the timeframe.
- Icons & colours Make the card more fun with different colours and icons.
- Exclude steps Some steps are not always part of the flow and can be put outside the process, such as “on hold” or “denied”.
- Initiate to activity When the status changes, e.g. a dialogue box can be opened where the user can provide additional information.
