Give your customers a reason to stay

Want to boost your profitability with long-term customers? Then you’ve come to the right place. Lime CRM helps you get to know your customers so you can provide them with targeted offers and increase customer satisfaction. When vacancies do arise, you will rent them out with a more efficient leasing process. Let’s create a winning solution for you and your company.

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More than just a CRM

We offer you a user-friendly and modern system for everything customer related. Accelerate your way to growth by improving lead generation, customer retention and everything in between. Using our industry-specific modules, integrations and features will help you work just as proactive as you wish.

Ticketing management

We know your business goes beyond error and service reporting, and that you also need to handle financial issues, rental issues and so on. Our comprehensive solution enables your organisation to unite in helping the customer. We deliver a range of features to support customer satisfaction, including chat, automated communications, self-service, chatbots and FAQs.

Marketing & Communication

Marketing solutions should support seamless, automated and customised communications. Use our communication tools to upsell, proactively drive interest, and to send mass mailings that capture interest signals for your sales people to act on. Get the most out of marketing automation with industry-specific workflows, such as move-in/move-out management or providing updates on customer issues.

Pipeline management

Helping you navigate the entire customer journey from vacant to rented property, with support for both managing existing customers and winning new contracts. Drive your sales in Lime with industry-specific lead management and close the deal with e-signing. Use our BI tool to easily understand the state of your business and predict the future: How will we be affected if we don’t rent property X? Find the answer in Lime.

Field service management

Make it easier to track and manage tickets in a high-quality way. This includes work orders, maintenance scheduling, inspections and roundings. We ensure you keep the customer informed throughout the process. And with the handy app, everyone involved can access and provide information while in the field. This applies not only to your own staff but also to your contractors and partners involved.

Faster service & less paperwork for HSB Malmö

“Lime CRM immediately felt like a modern, fast and very flexible tool. In addition, we felt that Lime as a company understood our business, gave us a lot of useful input, and above all: they sold a prepared system, not a load of consulting hours.”

Peter Sandell, Sales and contract manager, HSB Malmö

Why choose Lime?

Efficient ticket management

Reduce your ticket management resources and offer customers self-service to save time and money. Keep everyone in the loop with smart automation tools for effective communication and happy customers.

AI chatbot
Smart FAQ
A collaborative platform
Chat
Smart contact forms

My pages
Checklists
Customer app
Digital signing

Proactive deal management

Learn what leads to won deals and steer your sales processes in that direction. With a smart BI tool, you’ll understand how to create the right conditions for better business – and minimise the risk of losing customers.

Industry-tailored sales support
BI tools for analysing your pipeline
Lead management
Intuitive dashboards

Info tiles that alert to expiring contracts
Trigger-based communication
Customer card track time since last contact

One source of truth

Get to know the customer – not the property. This gives you a huge advantage in creating attractive offers and keeping them long-term.

360° view of the customer
Intuitive dashboards
Open APIs
Detailed and qualified data
Better assessment and analysis

Seamless ERP integration
Real-time dashboards
CSI measurement tools
Build relationships with accurate data

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What do you want to achieve?

We stay by your side to make sure that you get the most out of your software investment with us. Here are some examples of the value Lime CRM can bring to the property industry.

50%

Halve the time from vacant premises to signed contract

2x

Double the opportunities for increased net leasing

21 days

Free up 3 weeks of customer service time with AI

Integrations

See all integrations

Tired of old systems not letting you get the most out of your data? Keep up with digitalisation and make sure you’re using a system that enables you to share data. Here are some of our pre-built integrations to support your everyday operations.