For great customer journeys

Stay on top of your projects with sales management and smart marketing tools. With communication, ticketing management and work order flow you’ll ensure high CSI scores, and get customers so satisfied that they choose you for their next buy.

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More than a CRM

We offer you a user-friendly and modern system for everything customer related. Accelerate your way to growth by improving lead generation, customer retention and everything in between. Using our industry-specific modules, integrations and features will help you work just as proactive as you wish.

Marketing

An industry-specific solution for you to proactively generate and capture signals of interest. From publishing objects straight from Lime to property platforms, to capturing leads back into Lime with correct project tags, to keeping them engaged with automated workflows and targeted mailings. We’ve got you covered.

Sales & Project management

Grow your business with industry-specific project management. Use intuitive dashboards to track your projects, predict the future using forecasting, and create compelling reports for stakeholders. To increase sales through real estate agents, you have tools such as contract templates, e-signing for smooth closing, and the ability to measure agents’ performance. All to ensure you stay on top of the sales process.

Ticketing management

Our comprehensive solution unites your organisation in helping the customer, even in the aftermarket. We provide a range of features to support customer satisfaction such as chat, automated communication, chatbots and FAQs. Delegate to partners and subcontractors directly from Lime. And keep track of the case with live updates from the field. Evaluate on a cost basis to decide which ones to continue working with.

Option management

Say goodbye to handling papers with customers’ handwriting. It’s time to digitalise your option management with online forms and have your customers e-sign them. This way, all choices made will be saved on the customer’s card as well as on the property. In case of any after-market errands, you will be one step ahead by knowing how each apartment is equipped.

Faster service & less paperwork for HSB Malmö

“Lime CRM immediately felt like a modern, fast and very flexible tool. In addition, we felt that Lime as a company understood our business, gave us a lot of useful input, and above all: they sold a prepared system, not a load of consulting hours.”

Peter Sandell, Sales and contract manager, HSB Malmö

Why choose Lime?

Proactive project management

Keep track of multiple projects with visual dashboards and collaborate across marketing and sales with a common view.

Understand your hit rate
Data-driven decision making
Industry-tailored dashboards
KPIs to track agent performance

Predict by forecasting
Create reports that engage
Open APIs

Complete customer journey

We support you throughout the entire customer journey, from prospect to first housing – and beyond. Find and nurture leads, simplify the buying process and satisfy aftermarket needs. Stay in touch and top of mind.

Sales management
Pre-made dashboards
Forms
Newsletter, event, surveys

Marketing Automation
Customer Service
Work order management
Integrate with property system

Marketing automation

A powerful opportunity to stay top of mind with minimal effort. Perfect for recurring cycles such as the time between contract signing and moving in, and to capture leads before your competitors by receiving notifications on signs of interest from your mailings.

Marketing automation
Newsletter, SMS, surveys
Forms
Chat and chatbot

Trigger-based communication
CSI Surveys
Surveys about your buying process, estate agent, etc.
Event, invite to the groundbreaking

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What do you want to achieve?

We stay by your side to make sure that you get the most out of your software investment with us. Here are some examples of the value Lime CRM can bring to the property industry.

Increase the speed of the sales process by

2x

Lower manual intervention in communication by

50%

Retain ownership of the customer journey by

100%

Integrations

See all integrations

Tired of old systems not letting you get the most out of your data? Keep up with digitalisation and make sure you’re using a system that enables you to share data. Here are some of our pre-built integrations to support your everyday operations.