Start Products Lime CRM IndustriesUtility

For the future of customer relationships

Time to digitalise and work smarter? We offer a proven end-to-end solution for everything related to customer and ticket management. Time saved is time spent creating the best customer journey. Together we make it happen!

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Choose your business

Energy

Energy Trade

Water & Recycling

Why choose Lime?

More than a CRM system

Established industry partner

We’ve been working in the utility industry for over 20 years. Our customers include both large corporations and small businesses. What they all have in common is their customer focus, simplifying processes for employees and achieving their goals with the help of Lime CRM.

Efficient ticket management

Take control of your ticket management with an end-to-end solution designed for your industry. How about structuring processes, automating recurring tasks and using AI for better self-service? All based on a unified customer view.

Customer centric
– always

We believe that loyal customers are the key to long-term success, and we help you achieve this with efficient customer communication, a digital customer journey and smart e-services.

Into the future with AI

Keep your customers happy by providing quick service and keeping them informed: AI and automated processes make it easy. A win-win for both customers and customer service!

What do you want to achieve?

We stay by your side to make sure that you get the most out of your software investment with us. Here are some examples of values we bring to the utility industry.

3x

faster onboarding of new colleagues, with streamlined routines in Lime

Reduce the number of systems you use by

60%

Cut down on manual handling in your case management with

50%