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Browse our articles, videos and downloads for insight and inspiration. Dig into the latest trends and gain knowledge that will help you create the best customer journey for your business.
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Customer Experience, Popular, Wholesale7 tips for an unbeatable customer experience in wholesale
Read now: 7 tips for an unbeatable customer experience in wholesaleFew would disagree with the importance of having a great customer experience in both attracting and retaining customers. Customers don’t just settle for a quality…
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B2B, Popular, SalesThree steps to safer B2B transactions
Read now: Three steps to safer B2B transactionsWhen it comes to business interactions, company data and credit information play an important part. Creating and nurturing business relations involves more than just understanding…
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Feature, Lime CRM, PopularCRM and ERP: The ultimate system combination
Read now: CRM and ERP: The ultimate system combinationEnterprise Resource Planning (ERP), is one of the most well-known and widely used systems in the business world. The fundamental essence of an ERP system…
Articles
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Municipal utilities in transition – new business models
Read Article: Municipal utilities in transition – new business modelsPressure from startups and global players is forcing municipal utilities to shift from pure commodity sales to innovative business models.
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Customer Experience, Customer Service, Lime CRMWhat is ticketing management?
Read Article: What is ticketing management?Ticketing management describes the process used to systematically document and integrate information about customers’ cases in a ticketing management system. In everyday life, it’s often…
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Lime CRM, Real EstateMölndalsbostäder chooses Lime
Read Article: Mölndalsbostäder chooses LimeWe are happy to welcome Mölndalsbostäder to the Lime family! Here’s what they themselves have to say about why they chose Lime as their new…
Customer Stories
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PSD Bank Nürnberg
Read now: PSD Bank NürnbergPSD Bank Nürnberg is leveraging the advantages of AI support. With the help of a chatbot, they now automate nearly 70% of customer queries.
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Ekeri Sverige
Read now: Ekeri Sverige“Thanks to Lime Intenz, we’ve realised that we can achieve our growth goals by embracing the new demands we face.” – Fredrick Gripenwarg, CEO
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Koneo
Read now: KoneoFocused on digitalization, Koneo uses cloud solutions to create a modern and efficient work environment. They sought a CRM to support their sales process.
Downloads
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Enhancing the Customer Journey
Read now: Enhancing the Customer JourneyHere’s our e-book with 32 packed pages of information and tips that helps create memorable customer experiences!
Videos
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Watch now
Lime CRM: Activate and elevate
Watch now: Lime CRM: Activate and elevateIn this webinar, we will show you how easy it is to activate new powerful features and start using them. We talk about split view, help function and browser menu.
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Lime CRM: An introduction to the platform
Watch now: Lime CRM: An introduction to the platformLime CRM is an industry specific CRM for the whole customer journey. The Lime CRM platform offers features for sales, marketing and customer service. With these features as a base, Lime CRM can be tailored to your industry and unique workflows.
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Lime CRM for marketing teams
Watch now: Lime CRM for marketing teamsSave time and pinpoint the marketing efforts that make a true impact by upgrading your marketing game. A seamless connection with data in Lime CRM allows you to interact and grow with your audience – building a bridge between marketing and sales.
Lime Discover
Gain insight into the importance of seamless customer journeys, from awareness to post-purchase. How do you build a great customer experience that fosters customer loyalty? Let’s learn!
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