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Read Article: Municipal utilities in transition – new business models
Pressure from startups and global players is forcing municipal utilities to shift from pure commodity sales to innovative business models.
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Read now: Municipal utilities in transition – new business models
Municipal utilities in transition – new business models
Pressure from startups and global players is forcing municipal utilities to shift from pure commodity sales to innovative business models.
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Read now: What is ticketing management?
Customer Experience, Customer Service, Lime CRMWhat is ticketing management?
Ticketing management describes the process used to systematically document and integrate information about customers’ cases in a ticketing management system.…
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Read now: Mölndalsbostäder chooses Lime
Lime CRM, Real EstateMölndalsbostäder chooses Lime
We are happy to welcome Mölndalsbostäder to the Lime family! Here’s what they themselves have to say about why they…
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Read now: Boost your customer service with a support ticketing system
Customer Service, Lime CRMBoost your customer service with a support ticketing system
Keeping up with various channels, prioritising tickets, and providing timely updates can be a real challenge. Our ticketing platform provides…
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Read now: Using CRM systems for enhanced customer support
Customer Experience, Customer Journey, Lime CRMUsing CRM systems for enhanced customer support
When customers’ expectations are high, being able to deliver a superior customer support experience is vital for a successful customer…
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Read now: Improving your customer journey using customer feedback
Customer Experience, Customer Journey, Customer ServiceImproving your customer journey using customer feedback
Understanding your customers needs and experiences is a vital part of continious success as a business. By effectively gathering and…
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Read now: Customer Service: From Problem Solver to Driving Force
Customer Service, Lime CRMCustomer Service: From Problem Solver to Driving Force
Learn how to transform your customer service into a driving force for strategic growth. This is our Solve and Evolve…
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Read now: Personalise your customer journey
Customer Experience, Customer Journey, Lime CRMPersonalise your customer journey
For B2B businesses, where transactions aren’t just about the exchange of goods and services, personalisation and building long-term relationships are…
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Read now: Mapping your customer journey
Customer Experience, Customer Journey, Lime CRMMapping your customer journey
In our highly competitive business landscape, understanding your customer’s journey is more critical than ever. Every interaction your customer has…
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