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Read Article: Municipal utilities in transition – new business models
Pressure from startups and global players is forcing municipal utilities to shift from pure commodity sales to innovative business models.
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Read now: Understanding the customer journey
Customer Experience, Customer Journey, Lime CRMUnderstanding the customer journey
In today’s connected world, businesses can’t rely on a single interaction to win customers. They need to understand the full…
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Read now: Kraftsamlingen 2024
Lime CRM, UtilityKraftsamlingen 2024
Our annual event, Kraftsamlingen, was once again a highlight, bringing together over 170 participants from both Sweden and Norway. The…
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Read now: The complete guide to AI chatbots for businesses
Artificial Intelligence, Customer Experience, Lime ConnectThe complete guide to AI chatbots for businesses
More and more companies are looking for an AI-powered chatbot that is backing up support, generating leads and helps relieve…
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Read now: AI in customer service — the complete guide
Artificial Intelligence, Customer Service, Lime ConnectAI in customer service — the complete guide
A secure AI-assistant with the intelligence of ChatGPT that reduces cost in customer service drastically – this is what businesses…
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Read now: This is our Customer Service Solution
Customer Service, Lime CRMThis is our Customer Service Solution
Did you know that just one bad customer experience is enough for over half of customers to consider switching to…
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Read now: Welcome to the new colourful Lime brand!
Lime TechnologiesWelcome to the new colourful Lime brand!
We are beyond thrilled to reveal our new brand platform and refreshed identity, which reflect the essence of our company…
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Read now: How to create smooth workflows
Integration, Lime GoHow to create smooth workflows
Managing administrative tasks can pose a challenge for businesses across all industries. Integrating Visma with Lime Go presents a smart…
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Read now: Know what to build
Lime CRM, Real EstateKnow what to build
Why data is more important now than ever How do you best navigate ahead as a property developer? By giving…
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Read now: How a property developer uses data for success
Lime CRM, Real EstateHow a property developer uses data for success
In this article, we describe a fictional, but realistic, customer case, to give an example of what the use of…
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