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Read Article: Municipal utilities in transition – new business models
Pressure from startups and global players is forcing municipal utilities to shift from pure commodity sales to innovative business models.
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Read now: The Importance of AI Chatbots in Customer Service
Artificial Intelligence, Customer Experience, Lime ConnectThe Importance of AI Chatbots in Customer Service
ChatGPT has quickly become a household name when it showed the world how far Artificial Intelligence (AI) has come in…
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Read now: Reduce your churn and get more loyal customers
Customer Churn, Customer ExperienceReduce your churn and get more loyal customers
Churn is a metric companies can measure that shows how many customers choose to stop buying a product or service…
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Read now: Why time is money in sales: the importance of streamlining your sales process
Feature, Lime CRMWhy time is money in sales: the importance of streamlining your sales process
Did you know that the first vendor to respond to a customer inquiry is the one that most often wins…
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Read now: CPQ – the easy way to sell more
Feature, Lime CRM, SalesCPQ – the easy way to sell more
Want a tool that generates results such as increased deal size, accurate quotes and more efficient sales processes? We give…
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Read now: 6 answers to why a SaaS CRM is a good fit for companies
Lime CRM, Lime Go6 answers to why a SaaS CRM is a good fit for companies
Once upon a time you had to buy and install all software on a computer for each user that needed…
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Read now: Let survey insights improve your customer retention
Customer Experience, Feature, Lime CRMLet survey insights improve your customer retention
Customer surveys play an important role in understanding your customers, their needs, and what really matters to them. As such,…
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Read now: How to create a successful newsletter
Feature, Lime CRM, MarketingHow to create a successful newsletter
You’ve just written a long newsletter and sent it out to all your subscribers, holding your breath for the sudden…
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Read now: What is the future for Marketing Automation?
Feature, Lime CRM, MarketingWhat is the future for Marketing Automation?
Marketing is a broad subject and there’s constant development happening, the last couple of years it’s been going at a…
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Read now: Three challenges for the energy sector
Customer Journey, Lime CRM, UtilityThree challenges for the energy sector
High electricity prices, inflation and increasing rates. In these troubled times, it’s vital that companies take care of their customers,…
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